Please read these terms before using our platform. Everything is written in plain, straightforward language — no complicated legal jargon.
Here is a quick summary of the most important points in hi 99's terms and conditions
You must be at least 18 years old to open an account and play on hi 99. Accounts found to belong to minors will be closed immediately.
Each user may only register one account. Creating multiple accounts is a direct violation of hi 99's rules and may result in penalties.
Hi 99 follows transparent rules for all withdrawal of winnings. Withdrawals are typically processed within 24 hours, subject to the applicable conditions being met.
Your personal information is completely secure. hi 99 never sells or shares your data with third parties.
All games on hi 99 use certified Random Number Generators (RNG). No manipulation, no bias — every outcome is completely fair.
Hi 99 is committed to responsible gaming. Self-exclusion, bet limits, and cooling-off periods are available free of charge to all members.
Hi 99 (hi99.wine) is an online gaming and betting platform for Bangladesh. These Terms & Conditions form a legal agreement between hi 99 and its users. By accessing, browsing, or creating an account on this platform, you acknowledge that these terms apply to you and that you are bound by them.
Hi 99's terms and conditions may be updated at any time. Where changes are made, we will notify you via your registered email or by displaying a notice on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
These terms are written in Bengali and governed by the applicable laws of Bangladesh. In the event of any dispute, hi 99's decision shall be considered final — though all decisions are made in accordance with the principles of fairness and transparency.
You must provide accurate and complete information when registering an account with hi 99. Accounts created with false or incomplete information may be suspended at any time, and any balance in such accounts may be forfeited.
Each person may only create one account. Any attempt to open multiple accounts using the same device, IP address, or payment method will result in all associated accounts being closed.
Keeping your account password confidential is entirely your responsibility. Sharing your password or allowing others to access your account is strictly prohibited. The account holder is liable for all activity carried out under their account.
Gaming and betting on hi 99 is strictly for individuals aged 18 and above. We have a zero-tolerance policy on underage gaming and enforce it rigorously.
Hi 99 follows KYC (Know Your Customer) policy. hi 99 reserves the right to verify your identity before withdrawal or at any time. You may be asked to provide a copy of your national ID, passport, or driving licence.
Depositing at hi 99 is easy and secure. We support all the most popular payment methods in Bangladesh.
Minimum deposit amounts and maximum limits may vary by payment method. No transaction fees are charged at the time of deposit, though your payment provider may apply their own charges.
You may only use payment methods registered in your own name. Using another person's payment method is prohibited and may be treated as money laundering.
To withdraw winnings from hi 99, certain conditions must be met. These requirements are in place to ensure security and fairness.
Standard withdrawal requests are processed within 24 hours. Bank transfers may take 1–3 business days. High-value withdrawals may require additional verification.
Hi 99 regularly offers various bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before accepting.
Hi 99 reserves the right to modify, suspend, or cancel any bonus offer at any time. Full terms for ongoing promotions are available on the promotions page.
There are a few key rules to follow when betting on hi 99. These rules ensure a fair and level playing field for all users.
Odds can change rapidly in live betting. The odds at the time your bet is confirmed are the ones that apply. In the event of any issue caused by network delay, hi 99's decision is final.
The following activities are strictly prohibited on hi 99. Violations may result in permanent account closure and forfeiture of any balance.
You can request to close your hi 99 account at any time. Simply contact our support team and your request will be processed.
If there is a legitimate balance in your account at the time of closure, you will be given the opportunity to withdraw it — unless the account was closed due to a rule violation.
Hi 99 believes gaming is entertainment, not a source of income. We encourage all members to play responsibly and provide a range of tools to help you do that.
Gaming addiction is a serious issue. If you or someone you know is struggling to control their gaming, please reach out to our support team for help or visit our Responsible Gaming Visit the page.
Hi 99 takes the security of your personal information seriously. We will never sell your data to third parties under any circumstances.
For more information, visit our Privacy Policy Read it to find out exactly what information we collect, how we use it, and how long we keep it.
Hi 99 reserves the right to update these terms and conditions at any time. We will notify you via your registered email or through a platform notice before any changes take effect.
For any questions or complaints regarding these terms, please contact us:
The latest version of these terms is always available on this page. Check the "Last Updated" date at the top of the page to see when changes were last made.